Something Wicked This Way Comes Part 3: "CardLauncher"!

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Re: Something Wicked This Way Comes Part 3: "CardLauncher"!

Unread post by Mike Ratledge »

chach wrote:Another thing that makes me take pause is, why not go flat rate? A Medium Flat rate box (box provided free of charge by USPS) costs $11.30 retail to ship through my Stamps.com account. The inner dimensions of that box are 11 x 8.5 x 5.5, enough for a few bricks and no weight limit. I know because I've filled one full of lead weights and shipped it no problem. Damn thing weighed nearly a metric shit tonne and they took it with *almost* no complaints.

A small flat rate box is $5.25 and will easily fit 4 decks in it. And then we have the Flat Rate padded envelopes, which are the same size as the ones that were used for the Origins decks when they were wrapped in one padded envelope then stuffed in another. Easily accommodate 6 decks and costs $5.70 to ship. And these are all priority flat rates, taking 1-3 business days to deliver.

In such cases, I don't see why someone would choose to charge $12 to ship 4 decks when they can put them in a flat rate box and ship them for less than $6. The only reason is they want to pull a profit on the shipping & "handling" charge. Kinda like Ticketmaster's outrageous handling charges (which they just settled a court case for).

Granted all this is for US based customers. Can't use flat rate boxes for the international crowd without getting screwed.
While that's true about the weight, due to the practicalities about how we insist on everything being perfect to the max, nobody every ships more than one brick in a medium flat rate box, or let me rephrase that: except for a few extra decks, nobody . . . We say 18 max. Two bricks is too tight, and - although it will fit, it's just not a good idea because it's too easy to ding them and not enough room for adequate padding.

Some people put up to 8 decks in a small FR box, but I surely wouldn't nor would I allow someone else shipping for me to do so. Again, even dropping it would end up with a wrinkled tuck - at least one, and depending on how it was dropped it might not even show anything outside the box. Frankly, the one time in 5 years I've ever had a small FR box end up with a damaged deck in it - I had shipped a single deck. It must have been dropped 5 meters because it had three different creases in the tuck, and the outside box had absolutely no indication of damage whatsoever. Indianapolis Indiana - for some reason the world's highest defect rate. The must have a loose belt on the way off the planes.
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Re: Something Wicked This Way Comes Part 3: "CardLauncher"!

Unread post by Mike Ratledge »

Final flight check review for today: all four campaigns ready to accept funding and launch approval? Check.

TL;DR summary: 2PM for existing pledge backers to adjust new S&H, 3PM all open for everyone

Completely new, lower from 12% to 25% prices Shipping & Handling implemented for at least $1 savings in the US for every package and more for Canadian shipping which is all done International Priority Mail (Used to be "IPA" = 'Air' instread of 'mail', everything is air now, "air mail" is an obsolete term these days at least here in the US), all packages to "Rest of World" / overseas received a healthy reduction in all S&H prices and as I have already stated many times, we have a very tight feedback loop in place and we watch every single fulfillment effort to 'learn' better pricing - US, Canada and overseas.

It's always going to get better as we ship more items, but the negotiated prices already in place are already quite good, especially considering that every single package Priority (air) Mail except for those orders for 3 or fewer decks, and those go out "First Class" in the US only and all international shipping is Priority (IPM, what used to be called IPA). I suppose we could offer the slow boat alternative for those that really have to have it even cheaper, but I thought everybody wanted their packages in a reasonably short period of time (well, except for Italy - poor people just can't do mail for some reason - Italy has the highest rates for shipping to any location in the world - seriously) as in 3 to 6 business days, not including weekends even though mail moves on those days, it just doesn't get delivered in many cases. The alternative is quoted as 6 to 12 business days and everyone knows they some countries customs procedures add 3 to 10 business days that nobody can control. Possibly 26 business days already - that's minimum 2 and up to 5 full weeks? Either way, you're looking at 2 to 3 weeks more minimum if you save a couple of dollars if they actually make those number of days they quote - and we all now in certain places they don't even come close. Nobody can control that part, either. Oddly enough - outbound shipping from Italy is as faithful as religion, takes 10 business days every single time - two weeks to the day after you drop a package in Milan it arrives here - and it's likely taking an extra day or two because of my postal service center is closed on the weekends except one hour on Saturday mornings.
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Re: Something Wicked This Way Comes Part 3: "CardLauncher"!

Unread post by snsdmonkey »

Hopefully it's ready this time, but with the limited time frame since the last 'launch', I'm am a skeptic. Would love to be proven wrong though!
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Re: Something Wicked This Way Comes Part 3: "CardLauncher"!

Unread post by Mike Ratledge »

snsdmonkey wrote:Hopefully it's ready this time, but with the limited time frame since the last 'launch', I'm am a skeptic. Would love to be proven wrong though!
Oh, we're more than ready this time. It's been whacked on by dozens of people trying to find holes in it and also run through a commercial application test suite driven by scripts from my friend Paul Ruccio (I hope I got it right this time) who ran a complete sweep using everything designed to break websites. Not one single vulnerability shows up and one potential issue was fixed by an inconsistent input problem. I could have paid several thousand dollars for that, he did it gratis. Paul is the guy I've mentioned before in Boston that used to work for Gulfstream Aeronautics, pretty certain - I might have some wires cross, but that's taken from memory, which has been abused here lately.

All four projects are sitting waiting for me to launch them. Their tech support people shows up around 8:15 there time, 10:5 mine, so with almost 7 hours to spare just in case we find anything else that's not working exactly right.

There is one known problem still and it's very elusive in that it works sometimes but usually it fails, giving a 404 / 'not found' error when you try to cancel a pledge. Lord knows that we didn't want this left unfixed, but in order to insure every single thing else was working 100% it was put on the back burner because I, my wife Donna, Sher & Kai can all void transactions - just sent a note to "support@CardLauncher.com". It will be fixed of course - if it's not working by 2PM. It's just not a show-stopper, just like we have one other cosmetic issue that doesn't affect the system working in any way.

What we really need today is for everyone with an existing pledge to "Modify" them between 2 and 3PM EDT/NYC time so they get the new, lower shipping and handling rates for every single pledge. We went back and lowered them from 12% to 25% in certain specific levels, like the $4 single deck US is now $3 instead - that one is 25% right there. Mostly Canadian is better overall and overseas is greatly improved in almost every case going 20-30% lower except for those uncut sheets. They're just expensive to ship because we require separate shipping in a 3" or 4" round tube, optionally in a 6x6" square box - and two tubes fit fine, so shipping 1 to 8 uncuts no more than 4 per tube works well and not much more expensive than shipping 1. Right now the only thing we hoped to add before we opened that's not implemented yet is the ability to get more than one of any specific reward - if the campaign creator allows it, of course. Early Bird and limited number tiers are always going to be "one per customer", I would think. It's optional, though - they can allow you to get more than one Early Bird reward - but it's optional and you shouldn't take more than one unless you are certain that the creator has approved that. Just as an example, I'm almost certain the Giovanni's "Good and Evil" decks campaign does allow you to get reasonable combinations of EB tiers - if they are available still. All of them still have EB rewards available, except perhaps Brimstone, and - since those are all LE decks, we can't require that.
>Mike<
"You can't please everyone, so you've got to please yourself"
They say "Ignorance is bliss". Obviously, some people are much happier than others...

Members are encouraged to
Show Us Your Cards!


Our UC2021 Decks entitled
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by Lorenzo Gaggiotti / @Stockholm17
Coming soon: AKA
«Eighth Annual Decks»


UC members help maintain Portfolio52
THE Playing Card Database Online
Contact ecNate for details and access


UC2019 "Seventh Annual Decks"
by Montenzi Design
Funded 207% on KS: HERE


>>> UC Deck Sales <<<


Insert disclaimer here...
All information posted as fact is accurate at the time of posting to the best of my knowledge.
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Re: Something Wicked This Way Comes Part 3: "CardLauncher"!

Unread post by Eoghann »

I'm ready. Let's get this party started. :)
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Re: Something Wicked This Way Comes Part 3: "CardLauncher"!

Unread post by Magic_Orthodoxy »

Ill be there at 3pm!
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Re: Something Wicked This Way Comes Part 3: "CardLauncher"!

Unread post by Eoghann »

I might have jumped the gun. But I pledged for Venexiana early and the pledge went through. :lol: Also the confirmation email is displaying the proper information.
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Re: Something Wicked This Way Comes Part 3: "CardLauncher"!

Unread post by dogbone72 »

Anyoneknows if the 4 deck early bird is for limited or unlimited??
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Re: Something Wicked This Way Comes Part 3: "CardLauncher"!

Unread post by Eoghann »

For Venexiana all the tiers are for limited right now as far as I know.
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Re: Something Wicked This Way Comes Part 3: "CardLauncher"!

Unread post by dogbone72 »

How do we get the unlimited decks for Venexiana then? I'm getting this error message for Brimstone as well - Liquid error: can't modify frozen hash Liquid error: can't modify frozen hash
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Re: Something Wicked This Way Comes Part 3: "CardLauncher"!

Unread post by Eoghann »

dogbone72 wrote:How do we get the unlimited decks for Venexiana then? I'm getting this error message for Brimstone as well - Liquid error: can't modify frozen hash Liquid error: can't modify frozen hash

You don't. At least not yet. Lotrek has something planned right now and only the limited are available. I think the unlimited will be a stretch goal. Couldn't say for certain.

Maybe Brimstone isn't active yet. And it's only available at 3PM.
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Re: Something Wicked This Way Comes Part 3: "CardLauncher"!

Unread post by StanKindLee »

Eoghann wrote:I pledged for Venexiana early and the pledge went through. :lol: Also the confirmation email is displaying the proper information.
EDIT2: nevermind - I forgot that the software was 110% ready - so anything happening on the site right now must be planned features... including any time/timing issues.
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Re: Something Wicked This Way Comes Part 3: "CardLauncher"!

Unread post by Eoghann »

What are you talking about? The email said 2pm for previous backers, 3pm for everyone else. I pledged at 1:52PM. I didn't get any Early Birds if that's what you're worried about.
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Re: Something Wicked This Way Comes Part 3: "CardLauncher"!

Unread post by Lotrek »

dogbone72 wrote:How do we get the unlimited decks for Venexiana then? I'm getting this error message for Brimstone as well - Liquid error: can't modify frozen hash Liquid error: can't modify frozen hash
This campaign is strange, like night Venice. The unlimited version will be a stretch goal, while we start with the limited.
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Re: Something Wicked This Way Comes Part 3: "CardLauncher"!

Unread post by dogbone72 »

Lotrek wrote:
dogbone72 wrote:How do we get the unlimited decks for Venexiana then? I'm getting this error message for Brimstone as well - Liquid error: can't modify frozen hash Liquid error: can't modify frozen hash
This campaign is strange, like night Venice. The unlimited version will be a stretch goal, while we start with the limited.

Haha...i was about to say that..
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Re: Something Wicked This Way Comes Part 3: "CardLauncher"!

Unread post by dougfrye »

I just pledged for 6 of the Venexiana decks and everything went 100% smoothly.
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Re: Something Wicked This Way Comes Part 3: "CardLauncher"!

Unread post by StanKindLee »

@badpete69

The CL home page (after you log in) has an image section which is scrolling through the different projects... just wait for the Venexiana project image to come up and click on it.
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Flame Fractal deck - http://freakiebeat.com/index.php/flame- ... -in-spades" onclick="window.open(this.href);return false;" onclick="window.open(this.href);return false;" onclick="window.open(this.href);return false;" onclick="window.open(this.href);return false;
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Re: Something Wicked This Way Comes Part 3: "CardLauncher"!

Unread post by SpecialK »

Or you can just browse projects.
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Re: Something Wicked This Way Comes Part 3: "CardLauncher"!

Unread post by SuicideKing »

Worked fine for me. Confirmations by CardLauncher email, WePay email and My Account page. :D

Only problem, I jumped on a 2 decks pledge and now I'm thinking that I should have taken more. But I can't see the pledge levels anymore... and if I click on the Modify Your Pledge button, I fear that my pledge will be cancelled even if I finally don't change it, like it has been reported this week.

But I'm officially a backer, so :D :D :D !
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Re: Something Wicked This Way Comes Part 3: "CardLauncher"!

Unread post by StanKindLee »

That's why it's good to have a second account on CL... I use it to monitor the pledge levels after I have pledged on the other account.
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Re: Something Wicked This Way Comes Part 3: "CardLauncher"!

Unread post by bamabenz »

When will payment by PayPal be available?
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Re: Something Wicked This Way Comes Part 3: "CardLauncher"!

Unread post by SuicideKing »

StanKindLee wrote:That's why it's good to have a second account on CL... I use it to monitor the pledge levels after I have pledged on the other account.
That makes sense! Thanks!
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Re: Something Wicked This Way Comes Part 3: "CardLauncher"!

Unread post by rousselle »

Just pledged for 4 Venexiana decks and was charged $0 shipping. The system has me listed, correctly, as being from the US, but I don't see anywhere that I can update my address, etc.

Still... $0 shipping? What's up with that? :)

I cross posted this bug report on Deck Refinery, since I'm not sure which one your checking most frequently at the moment.
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Re: Something Wicked This Way Comes Part 3: "CardLauncher"!

Unread post by volantangel »

rousselle wrote:Just pledged for 4 Venexiana decks and was charged $0 shipping. The system has me listed, correctly, as being from the US, but I don't see anywhere that I can update my address, etc.

Still... $0 shipping? What's up with that? :)

I cross posted this bug report on Deck Refinery, since I'm not sure which one your checking most frequently at the moment.
Ive already highlighted this to mike, i think the coder accidentally nipped something as he was tweaking with the modify pledge code.
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Re: Something Wicked This Way Comes Part 3: "CardLauncher"!

Unread post by Widdee »

I was able to pledge for Venexiana, got a confirmation by e-mail, but there was no shipping on the order.
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Re: Something Wicked This Way Comes Part 3: "CardLauncher"!

Unread post by chach »

Well, looks like one of the bugs I found and reported earlier wasn't fixed, and just lost a pledge because of it. Went to modify pledge, after getting to where you enter payment info I clicked on a different link leading me away from the page. Now that pledge is gone from the list in "My Account"

So, 110% eh?

Second edit. Went to modify my Good Deck pledge. I had an early deck pledge. Key word there HAD. Now it's telling me it's sold out. WTF EH!!! If I click anywhere else, it'll cancel my pledge like it did for Can-Eh-diana above. I just want to modify for the reduced shipping rates since I wasn't able to earlier, but now I'm losing my pledges. I'm not going to touch my Venexiana pledge, might lose it too. Please, address this situation.
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Re: Something Wicked This Way Comes Part 3: "CardLauncher"!

Unread post by StanKindLee »

I posted this on DR while beta testing was occurring (days ago), and for all I can tell, nobody has even seen it since it is still marked as new and not assigned to be acted on, marked a duplicate, or marked a non-issue.

http://www.deckrefinery.com/tracker.php?p=1&t=17" onclick="window.open(this.href);return false;" onclick="window.open(this.href);return false;" onclick="window.open(this.href);return false;

Edit: the report has been seen - just never acted on (never got action email for this report like I did for another report made on DR)
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Re: Something Wicked This Way Comes Part 3: "CardLauncher"!

Unread post by rousselle »

StanKindLee wrote:I posted this on DR while beta testing was occurring (days ago), and for all I can tell, nobody has even seen it since it is still marked as new and not assigned to be acted on, marked a duplicate, or marked a non-issue.

http://www.deckrefinery.com/tracker.php?p=1&t=17" onclick="window.open(this.href);return false;" onclick="window.open(this.href);return false;.
I clicked on your link above, and it says there is no information on that ticket.

In the meantime, tried to pledge on Brimstone, and this time, it got the shipping right... but errored out with no useful error message when I clicked continue to confirm the totals.

Again, I've cross-posted this for the sake of making sure it is seen. I'll stop cross posting as soon as it's confirmed which forum is being looked at first.
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Re: Something Wicked This Way Comes Part 3: "CardLauncher"!

Unread post by DragonSoul »

Which brings up a point. What if new pledge levels are added or someone drops an early bird pledge? There is no way to see that right now.

I never got a pledge to go through on Venexiana the first 2 nights so I could still see all of the pledge levels. I saw a few single deck early birds disappear before 3:00 but I waited because I thought some were supposed to be released at 3:00 and I was trying to honor the time. However, I never saw any more added at 3:00. Now that I have pledged I can't know if more open up.
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Re: Something Wicked This Way Comes Part 3: "CardLauncher"!

Unread post by charlie81dbz »

Updated my Good Deck pledge successfully (and the confirmation email was actually correct this time), tried to pledge for Brimstone and just got a generic error message that my pledge couldn't be processed and then tried Venexiana and got the $0 shipping thing. I'm out until this site is actually functioning properly. Bummed, but not surprised. :(

charlie
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