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shkorc wrote: ↑Mon Jan 23, 2023 8:41 am Can someone please clarify, these Redemption decks are for: a) Year 1 patrons ; b) Year 2 patrons ; c)Year 1+2 ; d) Other

Thank you

The Royal Silk deck which is the our first “Redemption Story” is the Red version, which was meant to be part of the first year’s Patreon. As you know, we decided to reprint all Royal Silk decks, as we felt that there were things that should be improved, although many people don’t see how this deck can be improved... So, the first Redemption deck is the red sibling of the Purple edition which was offered as “Royal Silk Test print”. Unlike the purple edition, this one -and all Redemption Stories- is available exclusively to Patrons.

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Since you are sending now the Patrons 2020 -2021 gift deck (Royal Silk gold/silver), are we still getting a gift deck for the torture of endlessly waiting helpless in your cruel, perfectionist hands? -OF COURSE! With the Royal Silk reprint (which is finally very close to completion) we are reprinting the gift decks, too. These are a bit different than the first print, following the changes I did in the artwork.

I completely missed out on the Redemption Stories sale... Am I left out? -NO! Even if you were on Mars during the sale or totally forgot about it, you are receiving one Redemption Story Gold/Gold deck for free.

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I am a new Patron. Am I eligible to get the Gold/Silver deck? -Unfortunately no. There are only 180 available in total, so first and second year's Patrons have priority to these.

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If you haven't placed an order during the Redemption stories sale, you are getting one Gold/Gold deck. If you have placed an order for 1 deck, you are getting 1 Gold/Gold and 1 Gold/Silver. If you have placed an order for 2 decks, you are getting 2 Gold/Gold and 1 Gold/Silver. You can add a Gold/Silver deck ONLY if you haven't participated in the previous sale. Any double orders with a Gold/Silver deck will be cancelled and refunded. Patrons of the lowest tier (5eur/month) are not getting a gift deck and also are not allowed to get the Gold/Silver deck, as they are very limited. They can only get the Gold/Gold variant.

brownsl wrote: ↑Tue Jan 24, 2023 9:17 am So, if I have been a member since the beginning and I purchased 2 of the vol 1 decks, I should have gotten 3 decks? One of the black tuck decks and two of the white tuck decks? I believe that is correct.

brownsl wrote: ↑Tue Jan 24, 2023 10:17 am I posted about this a while back and got some responses but I am still bothered by what I am being charged for Oath's patreon. I am at the Asylum level and am being charged $133.50 a month. When I look at the tiers in both Euros and USD, I get the following for the costs.

Oath.jpg

This says I should be charged $108.50. If I change the currency to Euros it should be 105 per month. Why am I being charged $133.50? I messaged Lotrek and he never responsed which is disappointing. I emailed Patreon and they also never responded. Another UC member did contact Lotrek and he responded to him and said for him to contact Patreon.

BTW, I checked my other Patreon memberships with Stockholm17 and Thirdway and everything is correct. I am being charged monthly what it says I should be.

I know Lorenzo recently made a post about a conversion issue as he set his currency to USD and those paying in Euros were getting screwed. Is this issue the same but in reverse? For Oath is it set up for Euros so those paying in USD are possibly getting screwed? The default Asylum payment is 105 Euros a month. The conversion rate back in November during renewals was about 1.03 so that makes sense as 108.5 / 105 = 1.0333.

If I look way back when I first signed up for Oath Asylum the conversion rate was about 1.16. However, 133.5 / 105 = 1.27. So, that does not seem quite right.

Regardless, Patreon says I should be charged $108.50 but I am being charged $133.50 and Lotrek and Patreon are unresponsive.

steampunk52 wrote: ↑Tue Jan 24, 2023 12:23 pm Thank you for raising this issue. I just took a look and see the same thing happening on my end. I just did 'payment update' for my tier at the current price and it seems to have taken. I now see $38 instead of $48 of the tier cost for my next charge date. I guess I will see if that holds and hopefully doesn't look funky on Lotrek's end. Might be something you can try...

CourtCurator wrote: ↑Tue Jan 24, 2023 7:04 pm Huh. I just tried that as well. Now it says $39.50 in one spot, and $54 in another. No idea what will happen now.