Re: Obey Playing Cards by theory11
Posted: Mon Jul 22, 2024 12:34 pm
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I only realized last week that the Isle of Man is part of the UK postal system. Most logistics providers don't even have rates for the Isle of Man. My new fulfillment center in China recognizes the Isle of Man as a country but doesn't have any rates for it. Another issue is with Shopify; you cannot use Isle of Man zip codes when entering a UK address because they are technically not valid UK codes. In reality, the Isle of Man shares the same rates as the UK, but the system needs to either treat it as a separate country with UK rates or support Isle of Man zip codes for UK addresses. It is all very weird.Strag wrote: ↑Mon Jul 22, 2024 2:48 pm Yeah, this is the problem. We are our own country, but also part of the UK, but not. Because not everyone sees us as a country, they don't think to configure it (super common with places that do Shopify). It's actually easier to ship here than the UK, but people see a country they have never heard of and just run the other direction. Frustrating.
I had a chat with Shopify, they found exactly this, and responded: "Oh I see, appreciate the additional context. Here's what I need to do here, I will require assistance from our shipping team to determine the next steps to proceed as they have the expertise on this matter [...] I will ensure to provide you with an update once a response have been given as I can sense an urgency on this matter.{...] and later on today you will receive another email coming from me, regarding the response and actions given with our shipping team, to correct this issue "Strag wrote: ↑Tue Jul 23, 2024 4:32 am Yep exactly right Montenzi. And unfortunately with only 85,000 people here, most places just think it's not worth the hassle for them to ask their provider or set up in their system.
If Shopify had never made that change, it wouldn't have been a problem. I was able to get stuff shipped to me for years using UK as the country but with my right postcode, but no longer. And no, they don't respond to emails either.
Well, there has been no progress at all. After my additional response, they closed the ticket without any resolution. Shopify has their own reasons for configuring the system this way, and I don't think it will ever be fixed. According to their response, there is always a quick fix by configuring zones properly (and they are right), and all the tools are in place (I confirm). It's up to the site owner to make the shopping experience better for Isle of Man residents. That's it. P.S. This configuration is still not up to UK/IOM postal standards, which adds some confusion.Strag wrote: ↑Tue Jul 23, 2024 4:32 am Yep exactly right Montenzi. And unfortunately with only 85,000 people here, most places just think it's not worth the hassle for them to ask their provider or set up in their system.
If Shopify had never made that change, it wouldn't have been a problem. I was able to get stuff shipped to me for years using UK as the country but with my right postcode, but no longer. And no, they don't respond to emails either.
This is the way to go. With coupon codes and a free shipping threshold of usually around 100$ usd for internationals and 35-50$ for American residents, on average I am saving around 25% but if I wait for sales and buy from shops that allow discount codes on top of the sales then I can save 40-50 % on some decks. It's not uncommon for me to pay around 8$ for decks that retail for 15$. I wish I knew the money hacks when I started collecting but it didn't take me long to figure out the system.