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Thanks for the replies. Yes it seems I am far from the only one waiting for fulfillment. I have sent a few DMs on Kickstarter, and don't feel it's right to bother Jack, as others have pointed out he was only the artist. I'll try the info@seasonsplayingcards.com email address, but I'm not optimistic that'll have much effect. I think it's just going to be a very looooong wait, but still holding out hope that he'll come through.

I think there’s a good chance he’s going to come through. It may just be a bit of a wait.

The decks are produced and I imagine just waiting for direction and resolution. Hold out hope!

Bradius wrote: ↑Tue Jan 02, 2024 7:05 am Oh dang. I forgot this was Alex's project and not Jack's....sorry about that. Yeah, you can reach out to Alex via Season's email address: info@seasonsplayingcards.com although you should also DM through the Kickstarter platform as well.

I got an email response from Alex today to my email sent 10 days ago. Seems like he is responding to emails as quickly as he is able, though I still haven't had any response to my two DM's on KS. Now I know that I haven't been forgotten, and that's all I really wanted. I don't doubt that he'll come through, and I'm willing to just be patient. Thanks Bradius!

Looking back at the campaign, it says the Onsen decks would be gilded, but mine isn't -- was that feature dropped?

hsbc wrote: ↑Tue Mar 19, 2024 12:12 am Looking back at the campaign, it says the Onsen decks would be gilded, but mine isn't -- was that feature dropped?

It wasn't dropped. Did you somehow get a prototype? The prototypes weren't gilded.

I remember Jack sending around a note that some went out ungilded by accident and offered replacement (I actually got one, but I got a bunch of gilded as well, so I kept it)

Found the update:

Got in touch with JBP -- as long as Alex is MIA, any replacement deck is MIA as well

I will shoot you one along with the other stuff I have waiting to send to you - I have 9 - (figure I will manage to make the coin wallets shortly - had been super busy at work but just got out from under it today)

with p52 down it took me a few ticks to remember how many I had - can’t wait to get my inventory back in shape

"Stock that was reserved for post campaign." I wonder what those are/were intended for!

At this point, even JBP hasn't gotten his own artist stock yet. I had given up waiting for Alex resending my lost shipment and wanted to buy my missing decks direct from JBP. But even that, I'm outta luck until Alex turns his attention back to Nazo Nazo.

He wrote in a comment about 1 mth ago:

Regarding the gilding, I don' know entirely what happened between Alex and Gambler's Warehouse, creating this issue, not how they are addressing it. Regarding the other two, I still haven't received any of my pieces of this project and so cannot confirm anything. You are welcome to send me images of your pieces so that I at least understand. All stock is held at GW and is in Alex's control - case in point, GW won't release my stock to me regardless of documentation that I show them without receiving written consent from Alex.

kevork wrote: ↑Tue Mar 19, 2024 1:40 am "Stock that was reserved for post campaign." I wonder what those are/were intended for!

I imagine it was intended for post campaign sales for new collectors or people who wanted more. Similar to how Jocu did Onda. The campaign had gilded versions and anything outside of that would be ungilded.

Makes it valuable to back the campaign and still allows others to collect after all is said and done.

Dear All,

If you are a backer of the Nazo Nazo campaign and bought any Nazo Nazo Carat Cases, please read the latest update from Jack. I am gathering information to ship out the inserts for the Nazo Nazo cases at the end of July via USPS first class mail. My thanks to everyone for their patience with this matter.

Thanks,
Sherman

The update certainly seems to make one think that Alex is no longer in contact with anyone.

Strag wrote: ↑Mon May 13, 2024 3:28 am The update certainly seems to make one think that Alex is no longer in contact with anyone.

I think that’s been clear for at least three months or longer at this point.

I wonder if it is too late to dispute the $500 I spent for Blind Tiger.

shermjack wrote: ↑Mon May 13, 2024 1:17 am Dear All,

If you are a backer of the Nazo Nazo campaign and bought any Nazo Nazo Carat Cases, please read the latest update from Jack. I am gathering information to ship out the inserts for the Nazo Nazo cases at the end of July via USPS first class mail. My thanks to everyone for their patience with this matter.

Thanks,
Sherman

My information has been sent to you, please do check!

Revisiting previous pages of this thread has resulted in me trawling marquetry websites this morning thanks to kev and his puzzle box! I am trying to resist and have not pressed the Pay button - cards are suppose to be my one and only expensive hobby

Interesting update from Jack last night about him trying to get things fixed with some of the backers that have not had their pledges fulfilled correctly. I thought the interesting thing was

"I have been pursuing both Alex and Gambler's Warehouse since the end of last year and they have only recently responded indicating any desire to help when I mentioned taking strong actions"

Has Jack succcessfully communicated with Alex?

brownsl wrote: ↑Tue Aug 27, 2024 6:47 am Interesting update from Jack last night about him trying to get things fixed with some of the backers that have not had their pledges fulfilled correctly. I thought the interesting thing was

"I have been pursuing both Alex and Gambler's Warehouse since the end of last year and they have only recently responded indicating any desire to help when I mentioned taking strong actions"

Has Jack succcessfully communicated with Alex?

No, you are misreading that. What he is saying is that he has been trying to get a hold of Alex like many others in the community without success. The piece about recently responding is about GW.

Fenrir wrote: ↑Tue Aug 27, 2024 8:19 am

brownsl wrote: ↑Tue Aug 27, 2024 6:47 am Interesting update from Jack last night about him trying to get things fixed with some of the backers that have not had their pledges fulfilled correctly. I thought the interesting thing was

"I have been pursuing both Alex and Gambler's Warehouse since the end of last year and they have only recently responded indicating any desire to help when I mentioned taking strong actions"

Has Jack succcessfully communicated with Alex?

No, you are misreading that. What he is saying is that he has been trying to get a hold of Alex like many others in the community without success. The piece about recently responding is about GW.

You could very well be correct especially since he mentions talking with GW. A couple of ways to read that though.

brownsl wrote: ↑Mon May 13, 2024 10:17 pm I wonder if it is too late to dispute the $500 I spent for Blind Tiger.

It probably depends on your state - some offer long protections against pre-orders that never fill - but yelling at your credit card company can do wonders sometimes.

brownsl wrote: ↑Tue Aug 27, 2024 8:23 am

Fenrir wrote: ↑Tue Aug 27, 2024 8:19 am

brownsl wrote: ↑Tue Aug 27, 2024 6:47 am Interesting update from Jack last night about him trying to get things fixed with some of the backers that have not had their pledges fulfilled correctly. I thought the interesting thing was

"I have been pursuing both Alex and Gambler's Warehouse since the end of last year and they have only recently responded indicating any desire to help when I mentioned taking strong actions"

Has Jack succcessfully communicated with Alex?

No, you are misreading that. What he is saying is that he has been trying to get a hold of Alex like many others in the community without success. The piece about recently responding is about GW.

You could very well be correct especially since he mentions talking with GW. A couple of ways to read that though.

Jack does also say this is his update: "If you are one of the 97% (according to Alex) that received their items". Which I took to mean that Jack had at least some communication with Alex.

Is that 97% figure accurate? I guess I am one of the 3%!!!

In response to a comment asking if he had been able to get a response from Alex, he said:

[...] And no, I haven’t received a word since around November (I would need to check?) 2023.

th4mo wrote: ↑Tue Aug 27, 2024 3:04 pm

brownsl wrote: ↑Tue Aug 27, 2024 8:23 am

Fenrir wrote: ↑Tue Aug 27, 2024 8:19 am

brownsl wrote: ↑Tue Aug 27, 2024 6:47 am Interesting update from Jack last night about him trying to get things fixed with some of the backers that have not had their pledges fulfilled correctly. I thought the interesting thing was

"I have been pursuing both Alex and Gambler's Warehouse since the end of last year and they have only recently responded indicating any desire to help when I mentioned taking strong actions"

Has Jack succcessfully communicated with Alex?

No, you are misreading that. What he is saying is that he has been trying to get a hold of Alex like many others in the community without success. The piece about recently responding is about GW.

You could very well be correct especially since he mentions talking with GW. A couple of ways to read that though.

Jack does also say this is his update: "If you are one of the 97% (according to Alex) that received their items". Which I took to mean that Jack had at least some communication with Alex.

Is that 97% figure accurate? I guess I am one of the 3%!!!

He’s referring to the update Alex provided when fulfillment happened a long time ago. Not current state.

Dear All,

I hope you are all well, and write this only with the positive sentiment of clarity in mind. I was directed here as there seems to be a little misunderstanding about some of my phrasing. To clarify, I have not received response from Alex since approximately October-November 2023 (last year), though I continue to send emails requesting urgent response (approximately once a month) and have tried contacting on all channels available. The recent sign of being open to some discussion and help is in regards to Gambler's Warehouse, and I would add that I have also been pursing them monthly for the same period of time and these steps were only made in response to me indicating I will have to take stronger measures to resolve the situation. The 97% figure has been stated various times, which comes from one of Alex's own last updates last year. In collecting people's information, I am attempting to verify this figure among other things. You are, of course, always welcome to contact me directly and confirm anything I share.

Jack

Dear All,

I have made a little progress and can share next steps. If you are yet to receive any items for the Nazo Nazo and have not received an email from me (please check junk boxes as well), or if you received your package with some missing or mistaken items, please try to following steps:

Please send an email to Eddie at sales@gamblerswarehouse.com
Please use the following template to help the process. Make sure to add the subject title - ‘Nazo Nazo project backer’
Please make sure to attach 1. Proof of your order items in full (screenshot of your pledge including all items), 2. Proof of your payment (screenshot of the message from Kickstarter/Backerkit confirming payment processed or other proof).
Please be prepared to pay shipment fees from Gambler’s Warehouse to your address (explanation below).

-------------------------------------------------------------------

Dear Eddie,

My name is …
I am a Nazo Nazo project backer and I have not received my package.
I ordered the following items: …
Please see proof of my order attached.
My current shipping address is …

I would appreciate your help processing this.

Regards,

…

-------------------------------------------------------------------

A little explanation, please skip this paragraph if you are not bothered. So, there has been much back and forth. Eddie of Gambler’s Warehouse claims that Alex has not paid for shipping for unsent items, and so is willing to ship them to backers with the above specified proof if the backer pays for shipping. The funds the campaign had for these events are in Alex’s account and I simply do not have enough personal savings to cover all shipping fees. So, it is with great regret that this is the best I think I can do on my end. Also to clarify, I do not have any items and Eddie is currently yet to agree to ship my inventory. As I have over the last year, I will continue to do all I can to resolve this project as best as possible. I apologise for the inconvenience.

If anything is unclear in my phrasing, feel free to ask me directly.

Kind regards,

Jack Brutus Penny

This whole situation has put you in such a tremendous bind. Its so unfortunate considering how much pride you clearly have in both your projects quality and the relationship/reputation you've built with your backers. I really hope Alex is okay, but I have difficulty at this point conjuring up sympathy for him considering the effect his disappearance has had on so many.

Adamthinks wrote: ↑Wed Aug 28, 2024 4:32 pm This whole situation has put you in such a tremendous bind. Its so unfortunate considering how much pride you clearly have in both your projects quality and the relationship/reputation you've built with your backers. I really hope Alex is okay, but I have difficulty at this point conjuring up sympathy for him considering the effect his disappearance has had on so many.

Thank you for the kind comment. It has been a weight I did not expect in so many ways. I likewise hope that Alex is okay. And can only keep trying to create things that are special and show everyone that this project does not represent how I communicate and engage with the community.

Is there any the lazy guide with this deck?
What's happen ? can anyone ELI5

Alex from P52 went missing during its production and has not yet reappeared