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SerKoN wrote:

Outsider wrote:playingcards.net has this deck in stock for $17, free shipping. Will be another week before mine arrives but I'm glad to see it, just missed the campaign.

For me, as the author of the project. It is not nice to know that my patrons, thanks to whom the “Dance of Death” card project was realized. Have not received your cards yet !!! We all learn something! And when we learn something, we inevitably make mistakes !!! What conclusions, I made for myself, cooperating with patrons, large orders .... In my opinion, there are two ways. 1) It is to undertake from them, not to put up for sale cards in free access, until my patrons who supported the project on the kickstarter receive ... 2) Make a delay of 3 weeks for sending cards to large customers, taking into account the specifics of Ukraine’s international mail.

It wouldn't surprise me if a shipment to Gambler's Warehouse was labelled as a commercial shipment and given priority at customs. They've been available on their website for over a week already, basically as soon as anyone here said they received them.

It's good that you think of your customers first, but I personally don't necessarily think it's a big problem on the whole. It does suck that with international shipping you end up with a handful of outliers who experience long delays that others don't, but what can be done? You could hold back commercial orders as you say, but for how long? Sooner or later those commercial customers would ask where their shipment is even though a few backers are still waiting, and it's not wrong of them to want to stock their stores with popular new cards.

I think it's obvious that your attention to customer service will more than make up for minor inconveniences, backers tend to be understanding about things outside your control. I look forward to backing the next two decks you put out.

Even though I received my GW order but not my KS deck yet it is not a big deal to me. I am sure I will get it soon. I am looking forward to the next deck!

Outsider wrote:

SerKoN wrote:

Outsider wrote:playingcards.net has this deck in stock for $17, free shipping. Will be another week before mine arrives but I'm glad to see it, just missed the campaign.

For me, as the author of the project. It is not nice to know that my patrons, thanks to whom the “Dance of Death” card project was realized. Have not received your cards yet !!! We all learn something! And when we learn something, we inevitably make mistakes !!! What conclusions, I made for myself, cooperating with patrons, large orders .... In my opinion, there are two ways. 1) It is to undertake from them, not to put up for sale cards in free access, until my patrons who supported the project on the kickstarter receive ... 2) Make a delay of 3 weeks for sending cards to large customers, taking into account the specifics of Ukraine’s international mail.

It wouldn't surprise me if a shipment to Gambler's Warehouse was labelled as a commercial shipment and given priority at customs. They've been available on their website for over a week already, basically as soon as anyone here said they received them.

It's good that you think of your customers first, but I personally don't necessarily think it's a big problem on the whole. It does suck that with international shipping you end up with a handful of outliers who experience long delays that others don't, but what can be done? You could hold back commercial orders as you say, but for how long? Sooner or later those commercial customers would ask where their shipment is even though a few backers are still waiting, and it's not wrong of them to want to stock their stores with popular new cards.

I think it's obvious that your attention to customer service will more than make up for minor inconveniences, backers tend to be understanding about things outside your control. I look forward to backing the next two decks you put out.

Thanks for your kind words!!! But the funny thing is that I sent the parcels in the usual combined way. No commercial priorities I did. What I noticed is that the parcels for some reason reach faster than small packages. What is the reason, I do not understand (I look at the received). Here I will consider this moment necessarily !!!

Outsider wrote:labelled as a commercial shipment and given priority at customs.

That's a thing? Explains a lot!

hsbc wrote:

Outsider wrote:labelled as a commercial shipment and given priority at customs.

That's a thing? Explains a lot!

Its been my experience that commercial shipments just have their shit together a little bit more. For example, if Volvo is shipping a part, they actually have an entire section of just people that just fill out customs forms. When you combine that with different shipping methods (overnight, next day, priority, etc.) and compare them, it can slow down consumer orders. Companies with accounts (GW, law firms, institutions, amazon) have it much more streamlined so their stuff travels thru the system more seamlessly and some might pay for a higher priority service, like amazon. Its one of the advantages of using a system like stamps.com or pitney bowes for postage and customs forms.

Source: used to work in mail rooms

SerKoN wrote:

hsbc wrote:Don't worry, it's a common occurrence with Kickstarter campaigns Frustrating but I'm not sure there's a good solution!

It's a shame when you did your best to make everything good ... But everything is not going according to plan .... So I already wrote, I planned to launch the second campaign on July 3 ... I moved it to July 9-10. ... I hope that some changes will be in receiving the parcels ...

I am INSANELY impressed how your handling this. Most people would write it off and just call it what it is. You are going above and beyond by pushing the date back. Despite the issues, I will most definitely be backing more of your projects

Thank you all for your support! We decided to launch the project on July 9 at 12:00 pm New York. A little more make corrections. Ask questions, we will be happy to answer. Link: https://www.kickstarter.com/projects/96 ... n=e12c6711" onclick="window.open(this.href);return false;

Guys !!!))) We launched the project !!!!)))
https://bitly.su/zJ1o" onclick="window.open(this.href);return false;

In for all 3 this time. Thanks for early bird deals.

Backed as well, thanks.

Got the first deck in the mail yesterday, love it. Pledged for a pair, may dip in for a print as well. Are you still offering prints from the first campaign?

Backed and looking forward to these decks,

Snuck into an early bird for all 3 decks, look forward to them

Thank you all very much !!!))))

Outsider wrote:Got the first deck in the mail yesterday, love it. Pledged for a pair, may dip in for a print as well. Are you still offering prints from the first campaign?

You can order any prints of your choice !!! From any cards of all three decks.

Please tell me who knows. How to make it active? Thank)
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Friends!!! I sent all the track numbers of the parcels, if for some reason you have not received, write, I will send it !!!

Many thanks to all who supported me !!! There are delays in the delivery of the first Death Dance cards. Combined delivery, played a cruel joke ... And the whole process was delayed ... It was decided. The following shipments, small packages in the USA, will be made by AVIA.
Air delivery is about 2 weeks ...

I appreciate you following up and working to address the issue this time around. Great job! Looking forward to having all of these.

Congrats on getting funded!

Eric Lee wrote:Congrats on getting funded!

Thank you very much!!! There are still a few streaks of goals that I will begin to implement today. First prints and paintings will be displayed. Next puzzles and box ..

Here's a proper link to the campaign!

Here's a proper link to the campaign![/quote]
Thank)))

Good day to all forum members!!! Hope this offends no-one!!! I did the update for all available awards:

I love the cards and the design. I agree however that the line dividing the characters steals a lot fom the visual impact.

ancamonica wrote:I love the cards and the design. I agree however that the line dividing the characters steals a lot fom the visual impact.

Didn't quite catch the course of your thoughts...

My dear supporters !!! Good news!!! I see that your packages have already arrived in the USA !!! I think that in the coming days you will already receive them !!! Yes, it was worth the nerves ....

I received my package on Saturday morning. Just wanted to let you know. Thanks!


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robcan0630 wrote:I received my package on Saturday morning. Just wanted to let you know. Thanks!


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Great news, thanks for letting me know !!!

Full Deck Scan - https://www.flickr.com/photos/167981955 ... 0744942582" onclick="window.open(this.href);return false;

Not sure how many are aware, but there is a pretty big mess with these decks, where some cards were double printed and some cards not printed at all. It’s not clear what the solution will be and many decks apparently have already been sent out with the wrong configuration.

He puts the blame on the artist, but really how does one miss this type of thing?

He has also not responded to comments in about a week, although most of the recent complaints are within the last couple days.


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