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That Filthy Casual wrote: ↑Mon Apr 08, 2024 8:43 am Well, someone got back to me about the price of postage, and the top and bottom of it read to me like "well, it could be cheaper, but I can't be bothered to find out."

So, that's me not bothering to support this guy. Designs of his cards are great, but won't bother unless it's a deck that's reasonably priced on a site like Penguin Magic or Vanishing Inc.

Yep, that has been the attitude at KWP for some time now, the reason why after hundreds of decks and thousands of dollars spent they lost all my business. Each business owner can make their own decision on how to run it of course, but overcharging for shipping when they could just not ship at all to those countries leaves a bad taste.

That Filthy Casual wrote: ↑Mon Apr 08, 2024 8:43 am Well, someone got back to me about the price of postage, and the top and bottom of it read to me like "well, it could be cheaper, but I can't be bothered to find out."

So, that's me not bothering to support this guy. Designs of his cards are great, but won't bother unless it's a deck that's reasonably priced on a site like Penguin Magic or Vanishing Inc.

I'm willing to bet my customer support didn't say,

"well, it could be cheaper, but I can't be bothered to find out."

But either way we have been spending the past two weeks combing through our postage and we will be updated postage rates shortly.

Thank you. Unfortunately, unless postage is significantly cheaper, there's no way I'm able to support you.

From the upcoming Arthurian Tarot deck. He's pretty early in the work for this, so it'll be a bit.

Anyone have the link to the KWP discord?

Majmo39 wrote: ↑Sat May 25, 2024 9:40 pm Anyone have the link to the KWP discord?

https://discord.gg/uX9WfFdJ

The 2021 Shorts 13th deck was revealed on todays update:

https://www.youtube.com/watch?v=vjDA1qQEwMU

2021? Was it a Collab with Lotrek?

From where did you find those photos?

Figures, I stopped watching the weekly updates and he finally talked about something relevant to me.

I received my Tigers deck yesterday and it was a pleasant surprise.

Now it's time to gently pester Jackson about something else...

I gather all the Blue Tigers are gone as there is no 'Add to Cart'

EDIT: Not released to public until 4pm EST

https://kingswildproject.com/products/13th-tigers

Still no "Add to Cart" so maybe 12pm VIP release snapped them all up

Honeybee wrote: ↑Thu Aug 29, 2024 6:10 pm Still no "Add to Cart" so maybe 12pm VIP release snapped them all up

All are gone! Very few remained for the public and sold out in the first minutes of going public.

What was the difference between these and the regular tiger decks? Just the blue gilding and tuck? I had it added to cart and contemplated it, but ended up feeling happy to have saved ~$36

armant96 wrote: ↑Thu Aug 29, 2024 6:21 pm

Honeybee wrote: ↑Thu Aug 29, 2024 6:10 pm Still no "Add to Cart" so maybe 12pm VIP release snapped them all up

All are gone! Very few remained for the public and sold out in the first minutes of going public.

Do you mean public or 'VIP public' for as you can see from the time on my last post - I was refreshing the page at 12pm ET (9am my time) But never saw the option for adding to cart

kevork wrote: ↑Thu Aug 29, 2024 7:47 pm What was the difference between these and the regular tiger decks? Just the blue gilding and tuck? I had it added to cart and contemplated it, but ended up feeling happy to have saved ~$36

The backs too kev, I preferred these simple backs

Honeybee wrote: ↑Thu Aug 29, 2024 9:47 pm I was refreshing the page at 12pm ET (9am my time) But never saw the option for adding to cart

9am AEST is 7pm EST, so I think you may have done the conversion wrong

You are right manu, I was getting West mixed up with East - I should have been looking at 6am my time. Stupid me was up then too
No wonder I got a KWP reminder email at 6am - everybody trying to help me Except myself
And I could have just done one order today as the Crow Brand still seem to be on special

On his Wednesday Update today, Jackson said he had 36 different decks that have yet to be released

KWP have thoughtfully introduced Delayed shipping for their 12 Days of Christmas
BUT not for Internationals
I have sent them the following message

The 12DAYSDELAY is a great idea BUT why couldn't it be for Internationals too. Please supply a Convincing answer that doesn't say that you basically don't care about us

He has spoken about this before. IIRC, it has something to do with, at least in part, the problem of aggregating all those orders and turning your customs/tariff situation into a nightmare on both sides.

And if I'm misremembering... I blame global warming.

Honeybee wrote: ↑Sat Nov 30, 2024 7:27 pm KWP have thoughtfully introduced Delayed shipping for their 12 Days of Christmas
BUT not for Internationals
I have sent them the following message

The 12DAYSDELAY is a great idea BUT why couldn't it be for Internationals too. Please supply a Convincing answer that doesn't say that you basically don't care about us

I mean to me that feels quite aggressive. I have had my own issues with KWP in the past, but that is a an email that I as a company representative would find tough to answer. It's a real gotcha. Reality is, they are a business and entitled to make decisions within the scope of their business and not obligated to explain to anyone why.

I get frustrated as well, in some cases I cannot even get someone to ship to me at all because Shopify doesn't handled shipping to my country well and won't do anything about it. At some point it's best to just let it go, or use something like a shipping forwarder service if you really really want it.

Yes, I probably came across a bit strong - it would be better if it could go directly to Jackson, rather than a representative but a representative is chosen/has the role to represent him.
I do hope that you believe in the right to complain Strag. I am also big on praise. Take eating out or simply buying a coffee. If I don't truthfully thank them or tell them what I think of their product before I leave then I have done them a disservice. I can remember about 50 years ago, taking back some Chinese take-away and the counter staff were not receptive - the guy behind me bought in, telling them that he lectured in hospitality and he lectured them LOL that I had given them the opportunity to keep a customer as opposed to me saying nothing and never going there again. I don't know whether it left an impression on the staff but it did on me.

I cannot understand how it is so hard/complicated to delay shipping for 12 days for Internationals too.
You pay for a deck, they put it aside until you purchase others, they invoice you with shipping once you're finished

I find it insulting to say this is for Americans only. It is like - yes you can come into our club but not you
Of course we see it on ebay all the time - small sellers who only want to deal locally but I thought KWP was more professional than that
I remember the Weekly Update that said Delayed Shipping was ending in November (for everybody) due to taxes but here we have it back for some but not others.
I don't understand the tax argument as others do it for me

Dude, you're being unnecessarily dramatic about this.

Alternatively you can pay an American collector to try to do that for you. Not many will have the patience, but you can always ask.

Adamthinks wrote: ↑Mon Dec 02, 2024 12:43 am Dude, you're being unnecessarily dramatic about this.

Maybe Adam but I feel I am being priced out of my hobby - the norm in the last month or so seems to be $59au ($37us) to be sent even one deck. Most on this forum turn up their nose at paying anywhere near that for a deck much less having it added on to get it

Where do you live Adam?
I know it means nothing to Americans but I am going to take considerable credit for x-decks finding a better shipping partner for internationals (it is not showing on your checkout yet but YOU WILL GET A REFUND). It would never have happened without my persistence. I have had regular email with Jay and back in June he had no idea that his shipping was uncompetitive. He really cares and has done something about it

I will try to suffer in silence but that is not easy for me

Honeybee wrote: ↑Thu Aug 29, 2024 9:55 pm

kevork wrote: ↑Thu Aug 29, 2024 7:47 pm What was the difference between these and the regular tiger decks? Just the blue gilding and tuck? I had it added to cart and contemplated it, but ended up feeling happy to have saved ~$36

The backs too kev, I preferred these simple backs

Plus the 13th Deck Tigers are One Way courts

Works for me plenty.