Levereno wrote:I did get a clearance through from the ellusionist's facebook page. I communicated with them for a week and asked "Andrew", an admin member in their page to do so. I have no idea If I was falsely informed and should have contacted the website instead. I contacted Brad and asked him to solve the problem. He agreed that he was not told about the situation and no clearance to promote the deck was given by his members. This is a puzzling situation for me. I have removed the ellusionists link from my project and will inform the backers immediately. Thanks for supporting me so far everyone! and apologies for this once again.
Levereno wrote:
His name was Andrew Hart and he was a page admin on the ellusionists facebook page. I contacted him and approached him regarding the promotion of my deck. He asked me to wait a few days and contacted me right away giving me some sort of a "clearance" to feature their website on my deck project.
Levereno wrote:The backers are probably thinking I lied and "faked" the ellusionists website feature which is not true at all.
Scott,
As Marketing Manager at Ellusionist, I can say unequivocally that there is not, nor has there ever been an 'Andrew Hart' affiliated in any way with the Ellusionist Facebook page.
Furthermore, at no time did we receive a message through Facebook (or any other means) discussing any sort of affiliation with these cards - that message would have immediately been referred to me, and a search of messages received on Facebook from your name or with any of the keywords associated with this project returns zero results.
I understand that our support staff have referred this issue directly to Brad, and that the 'affiliation' with Ellusionist has been removed from Kickstarter. I have not discussed with Brad or our legal team any recourse for damages, however I would strongly advise that you consider clarifying outright, here and on the Kickstarter project page, any unethical or ill-advised choices you've made before your project has even come to fruition.
The Playing Card Community is a tight-knit one - and it's 90% of your customer base. News travels fast, gossip even faster and starting your company with an outright lie is a sure-fire way to see your efforts go down in flames.
I hope the rest of your venture continues on a stronger, more transparent foundation.
All the best,
-Jake.