High Flyers Playing Cards by Squiddle Ink

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Re: High Flyers Playing Cards by Squiddle Ink

Unread post by Squiddle_Ink »

Hello,

sorry to hear that you do not have your deck yet. I will chase this up today and get back to you straight away. I know Legends are using a new fulfilment in Hong Kong so I'll get them to request an update.
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Re: High Flyers Playing Cards by Squiddle Ink

Unread post by Squiddle_Ink »

Squiddle_Ink wrote: Mon Dec 16, 2024 8:44 am Hello,

Sorry to hear that you do not have your deck yet. I will chase this up today and get back to you straight away. I know Legends are using a new fulfilment in Hong Kong so I'll get them to request an update. I assumed you would have started receiving them by now.
I have just heard back from Legends. They said all fulfilment will be completed in 2 days. Obviously, Canadian backers may experience delays due to the postal strike backlog which is out of everyone's control but the Rest of the World should begin to see their decks arriving very soon.

I have posted the last of the add-on merch today and I have added tracking to the pins so we should be able to track items easily should anyone experience delays. Don't hesitate to drop me a message through Kickstarter or Instagram if you are concerned about anything.
Stacey Jay Kelly - playing card designer @ Squiddle Ink // Instagram: https://bit.ly/3Uq4UWD // Webstore: https://squiddleinkshop.com/
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Re: High Flyers Playing Cards by Squiddle Ink

Unread post by brownsl »

I am in the US and I have not received my reward, nor have I gotten any tracking info.
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Re: High Flyers Playing Cards by Squiddle Ink

Unread post by Swiski66 »

Squiddle_Ink wrote: Mon Dec 16, 2024 11:16 am
Squiddle_Ink wrote: Mon Dec 16, 2024 8:44 am Hello,

Sorry to hear that you do not have your deck yet. I will chase this up today and get back to you straight away. I know Legends are using a new fulfilment in Hong Kong so I'll get them to request an update. I assumed you would have started receiving them by now.
I have just heard back from Legends. They said all fulfilment will be completed in 2 days. Obviously, Canadian backers may experience delays due to the postal strike backlog which is out of everyone's control but the Rest of the World should begin to see their decks arriving very soon.

I have posted the last of the add-on merch today and I have added tracking to the pins so we should be able to track items easily should anyone experience delays. Don't hesitate to drop me a message through Kickstarter or Instagram if you are concerned about anything.
Thanks for following up! I will let you know when and if I receive my deck. No shipping email from Legends yet, unless they just ship these without sending tracking info.
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Re: High Flyers Playing Cards by Squiddle Ink

Unread post by Squiddle_Ink »

brownsl wrote: Mon Dec 16, 2024 11:31 am I am in the US and I have not received my reward, nor have I gotten any tracking info.
Please see above. Legends assured me that they will send the finalised tracking details in 2 days for the decks which are currently shipping from Legends in Asia. Once I have these details I will provide another update. It is still December so the decks are not late.

I sent the last few pins today from the UK and the shirts and art prints were sent last week. This means all add-ons are now on their way to backers. All the add-on merch is shipping from the UK via International Tracked which can take 5-7 working days to get across to the US and other parts of the world.

I will post an update this evening on Kickstarter with the above so everyone is up to date.

Thanks again for keeping in touch. If anyone needs any more info do not hesitate to contact me via Kickstarter.
Stacey Jay Kelly - playing card designer @ Squiddle Ink // Instagram: https://bit.ly/3Uq4UWD // Webstore: https://squiddleinkshop.com/
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Re: High Flyers Playing Cards by Squiddle Ink

Unread post by Squiddle_Ink »

In other news... here's is a sneak peek at the peregrine pins that arrived last week. I think they turned out really nice. The last of these went into the post today so they will start arriving soon.
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Stacey Jay Kelly - playing card designer @ Squiddle Ink // Instagram: https://bit.ly/3Uq4UWD // Webstore: https://squiddleinkshop.com/
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Re: High Flyers Playing Cards by Squiddle Ink

Unread post by brownsl »

Squiddle_Ink wrote: Mon Dec 16, 2024 1:15 pm
brownsl wrote: Mon Dec 16, 2024 11:31 am I am in the US and I have not received my reward, nor have I gotten any tracking info.
Please see above. Legends assured me that they will send the finalised tracking details in 2 days for the decks which are currently shipping from Legends in Asia. Once I have these details I will provide another update. It is still December so the decks are not late.

I sent the last few pins today from the UK and the shirts and art prints were sent last week. This means all add-ons are now on their way to backers. All the add-on merch is shipping from the UK via International Tracked which can take 5-7 working days to get across to the US and other parts of the world.

I will post an update this evening on Kickstarter with the above so everyone is up to date.

Thanks again for keeping in touch. If anyone needs any more info do not hesitate to contact me via Kickstarter.
Did not want to come across that I was upset at all or complaining they are late. I was just providing a data point for the other UC member mentioning it.
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Re: High Flyers Playing Cards by Squiddle Ink

Unread post by Squiddle_Ink »

Absolutely! I appreciate it.
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Re: High Flyers Playing Cards by Squiddle Ink

Unread post by Swiski66 »

Legends has not sent out shipping information to backers in the US yet. At least I have not seen an email. I check my junk mail too. Nothing.
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Re: High Flyers Playing Cards by Squiddle Ink

Unread post by BaconWise »

I received tracking via Kickstarter message. It arrived in LA yesterday, so I imagine I should see it next week! Very exciting :)
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Re: High Flyers Playing Cards by Squiddle Ink

Unread post by Swiski66 »

BaconWise wrote: Fri Dec 20, 2024 2:39 pm I received tracking via Kickstarter message. It arrived in LA yesterday, so I imagine I should see it next week! Very exciting :)
So US backers are receiving these. I have NOT even got the shipping notice yet. Is this normal for Legends to operate like this?
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Re: High Flyers Playing Cards by Squiddle Ink

Unread post by felicityk »

FWIW, I never received a tracking number, but my cards arrived on Friday in the US.
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Re: High Flyers Playing Cards by Squiddle Ink

Unread post by Squiddle_Ink »

Hello,

So it seems they are arriving without tracking. I have now received a list of all the tracking numbers so I will post an update asking for anyone who has not received their deck to drop me a message and I will get that tracking number to them. Most people seem to be receiving their decks now but again very busy time of year for post.
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Re: High Flyers Playing Cards by Squiddle Ink

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Swiski66 wrote: Sat Dec 21, 2024 3:03 pm
BaconWise wrote: Fri Dec 20, 2024 2:39 pm I received tracking via Kickstarter message. It arrived in LA yesterday, so I imagine I should see it next week! Very exciting :)
So US backers are receiving these. I have NOT even got the shipping notice yet. Is this normal for Legends to operate like this?
This is not the case. I began providing the tracking to backers via direct message but it will take time to send these to everyone and I realised that many already had their decks. Instead, I have requested that anyone who has not received their decks yet, send me a direct message and I will provide your tracking number. This way backers can check if theirs will arrive before or after Xmas. If you are concerned, just drop me a message, and I'll chase your tracking. I don't know if this is usual for Legends not to provide tracking automatically because it is my first time using their fulfilment but I do have all the tracking available now for anyone who needs it.
Stacey Jay Kelly - playing card designer @ Squiddle Ink // Instagram: https://bit.ly/3Uq4UWD // Webstore: https://squiddleinkshop.com/
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Re: High Flyers Playing Cards by Squiddle Ink

Unread post by Swiski66 »

Squiddle_Ink wrote: Sun Dec 22, 2024 4:03 pm
Swiski66 wrote: Sat Dec 21, 2024 3:03 pm
BaconWise wrote: Fri Dec 20, 2024 2:39 pm I received tracking via Kickstarter message. It arrived in LA yesterday, so I imagine I should see it next week! Very exciting :)
So US backers are receiving these. I have NOT even got the shipping notice yet. Is this normal for Legends to operate like this?
This is not the case. I began providing the tracking to backers via direct message but it will take time to send these to everyone and I realised that many already had their decks. Instead, I have requested that anyone who has not received their decks yet, send me a direct message and I will provide your tracking number. This way backers can check if theirs will arrive before or after Xmas. If you are concerned, just drop me a message, and I'll chase your tracking. I don't know if this is usual for Legends not to provide tracking automatically because it is my first time using their fulfilment but I do have all the tracking available now for anyone who needs it.
Thank you for the replies here and on Kickstarter! Have a very merry Christmas!
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Re: High Flyers Playing Cards by Squiddle Ink

Unread post by Squiddle_Ink »

No problem. Let me know if there is anything else I can help with. Merry Christmas to you too!
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Re: High Flyers Playing Cards by Squiddle Ink

Unread post by brownsl »

I received a message via KS with just a tracking number. No where did it say who is doing the shipping so that I can actually checking the status.
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Re: High Flyers Playing Cards by Squiddle Ink

Unread post by manu »

It’s with Taiwan Post. I use an app called Parcel to track all my deliveries, and it automatically detects the carrier.
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Re: High Flyers Playing Cards by Squiddle Ink

Unread post by Squiddle_Ink »

You can use a global tracking website such as...

https://www.ordertracker.com/
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Re: High Flyers Playing Cards by Squiddle Ink

Unread post by kevork »

Yup, sites like aftership.com are also great. Sometimes googling the tracking number will also let you track it via USPS if they're handling it once it reaches the states.
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