FEDERAL 52 "part two"? AND DIE CUT EDITION

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Re: FEDERAL 52 "part two"? AND DIE CUT EDITION

Unread post by MagikFingerz »

Sounds like good advice, to be honest.

EDIT: What I mean is; we should stop buying his late delivered, low quality, falsely advertised products.
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Re: FEDERAL 52 "part two"? AND DIE CUT EDITION

Unread post by vedus »

Except.... that it's basically dropped any recourse when you've spoken with your wallet into the void. So, the actual advice is "gimme your money and hope for the best and if hoping isn't your style let's mutually pretend the other doesn't exist"?
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Re: FEDERAL 52 "part two"? AND DIE CUT EDITION

Unread post by vasta41 »

"There will.always be negativity on UC and there is no reason for me to spend anytime there as it serves no purpose. The best way for people to speak is with their wallets and not their keyboards.".
I'll translate:
"People on UC actually call attention to the mistakes I make so ever since the Legal Tender project, my bruised ego and I stay away from there since I can't handle constructive criticism so I'm just going to design decks the way I want to without any feedback because there's enough suckers out there who actually pay me the ridiculous prices I ask for my decks."
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Re: FEDERAL 52 "part two"? AND DIE CUT EDITION

Unread post by theCapraAegagrus »

Can't be upset with Jackson here. The problem with customer service, isn't the service, it's the feedback it receives. How often do you go out of your way to communicate your pleasure with a product or service? 90% of feedback in any industry (these days) is negative, because if you don't agree with or like what you've received, you're going to speak out. It has become a world where money is your mouth. People/companies don't really change until their bottom line breaks (or until it's too late).

His mindset and communication comes from world experience.

I wasn't 100% satisfied with Legal Tender. I also wasn't happy with the late-opening "display decks" for Arthurian. I showed that, personally, by not allowing my pledge to be collected. Not many times have I shared how much I love his designs and products, but, I did put my foot down recently to show him that I don't appreciate the small things he's screwed up on. If enough people did this, and he wasn't meeting his goals, then he would have to change. Until that happens, he doesn't, and of course it's a shame to many of us but obviously it hasn't done enough damage for many of his customers to discontinue support.

Edit: I have also posted on this board that I am no longer backing/collecting any decks post-Arthurian.

Double Edit: I also try to break the world's habit by often telling people/companies when I am satisfied.

I also don't feel any empathy for anyone who has scorned another person. He has the right to refuse goods or services to anyone and I also support that. When I was more of an interpersonal artist there were people I didn't want in the crowd or around my fans no matter how much they paid.

I'm sorry for the length of this post!
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Re: FEDERAL 52 "part two"? AND DIE CUT EDITION

Unread post by vasta41 »

If Jackson can keep making money no matter how he does it (except for stealing) then I say good for him. I haven't backed one of his project since Legal Tender and I wish other people would do the same because, like he so eloquently put it, people speak with their wallets. I would argue that you can in fact be upset at Jackson for doing business this way but ultimately if he keeps making money then why should he change anything? Doesn't make me like it though. And I'm sure I speak for others.
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Re: FEDERAL 52 "part two"? AND DIE CUT EDITION

Unread post by Cardians »

His job/profession will be short lived if he thinks people are going to continue to support his work in years to come with that attitude.

I'm sure many people have already stopped. Time will tell as his corporate greed will slowly take over.
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Re: FEDERAL 52 "part two"? AND DIE CUT EDITION

Unread post by sinjin7 »

guru wrote:He won' t be here anymore. Had a chat on Insta with him around 3 weeks back and this was his reply....I think most of the collectors who started through Kickstarter owe it to him through his Fed 52 original edition deck and now this is what happens.
"There will.always be negativity on UC and there is no reason for me to spend anytime there as it serves no purpose. The best way for people to speak is with their wallets and not their keyboards.".
It just seems like all the designers who whine about how "negative" it is here at UC are the ones who fail to realize that most of the negativity is self-inflicted and they either don't have the ability or the interest in trying to smooth things over, make things right, or constructively benefit from the criticism, as much as it may sting sometimes. How is it that designers such as Uusi, Lotrek, Lorenzo, Giovanni, Rick Davidson, Randy Butterfield and Alex Chin (just to name a few) do quite well here at UC? It's not like any of them are perfect or never made mistakes. I could never imagine any one of them making the kind of comment like Jackson did above, or to admonish us to #practicemore. It's because they have all the talent but none of the arrogance and hubris that Jackson has.

I think I will take Jackson Robinson's advice and speak with my wallet: I will never again support or buy another product from him. I'm perfectly fine with his absence from this forum, I much prefer crickets chirping.
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Re: FEDERAL 52 "part two"? AND DIE CUT EDITION (wap)

Unread post by vincero »

My first and last JR KS project was the legal tender... That was really a bad experience for me.
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Re: FEDERAL 52 "part two"? AND DIE CUT EDITION

Unread post by jerichoholic »

sinjin7 wrote:
guru wrote:He won' t be here anymore. Had a chat on Insta with him around 3 weeks back and this was his reply....I think most of the collectors who started through Kickstarter owe it to him through his Fed 52 original edition deck and now this is what happens.
"There will.always be negativity on UC and there is no reason for me to spend anytime there as it serves no purpose. The best way for people to speak is with their wallets and not their keyboards.".
It just seems like all the designers who whine about how "negative" it is here at UC are the ones who fail to realize that most of the negativity is self-inflicted and they either don't have the ability or the interest in trying to smooth things over, make things right, or constructively benefit from the criticism, as much as it may sting sometimes. How is it that designers such as Uusi, Lotrek, Lorenzo, Giovanni, Rick Davidson, Randy Butterfield and Alex Chin (just to name a few) do quite well here at UC? It's not like any of them are perfect or never made mistakes. I could never imagine any one of them making the kind of comment like Jackson did above, or to admonish us to #practicemore. It's because they have all the talent but none of the arrogance and hubris that Jackson has.

I think I will take Jackson Robinson's advice and speak with my wallet: I will never again support or buy another product from him. I'm perfectly fine with his absence from this forum, I much prefer crickets chirping.
Very good point about the self-inflicted negativity and case in point as a result of him cancelling my pledge i've voiced my displeasure here and on Facebook and even more so on my upcoming weekly update video. If he hadn't cancelled my pledge I wouldn't be shitting on him at all right now, so he brought this upon himself.
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Re: FEDERAL 52 "part two"? AND DIE CUT EDITION

Unread post by Bruno »

Self justifying his self immolation.
Explicably, dense.
O, I beg of you your comprehensions,
yet laugh at your contempts ....
my only competition is with myselves.

But Lèse-majesté, especially >Normans, natch.

Is jarnstill the Ars of the Hors Nebulous ?
Neigh .... the Effluxor of the Omniverse ??
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Re: FEDERAL 52 "part two"? AND DIE CUT EDITION

Unread post by RichK »

I think Jackson should keep reading 1 Thessalonians...

1 Thessalonians 4:12 " so that your daily life may win the respect of outsiders and so that you will not be dependent on anybody."
Move on, nothing to see here.
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Re: FEDERAL 52 "part two"? AND DIE CUT EDITION

Unread post by theCapraAegagrus »

jerichoholic wrote:
sinjin7 wrote:
guru wrote:He won' t be here anymore. Had a chat on Insta with him around 3 weeks back and this was his reply....I think most of the collectors who started through Kickstarter owe it to him through his Fed 52 original edition deck and now this is what happens.
"There will.always be negativity on UC and there is no reason for me to spend anytime there as it serves no purpose. The best way for people to speak is with their wallets and not their keyboards.".
It just seems like all the designers who whine about how "negative" it is here at UC are the ones who fail to realize that most of the negativity is self-inflicted and they either don't have the ability or the interest in trying to smooth things over, make things right, or constructively benefit from the criticism, as much as it may sting sometimes. How is it that designers such as Uusi, Lotrek, Lorenzo, Giovanni, Rick Davidson, Randy Butterfield and Alex Chin (just to name a few) do quite well here at UC? It's not like any of them are perfect or never made mistakes. I could never imagine any one of them making the kind of comment like Jackson did above, or to admonish us to #practicemore. It's because they have all the talent but none of the arrogance and hubris that Jackson has.

I think I will take Jackson Robinson's advice and speak with my wallet: I will never again support or buy another product from him. I'm perfectly fine with his absence from this forum, I much prefer crickets chirping.
Very good point about the self-inflicted negativity and case in point as a result of him cancelling my pledge i've voiced my displeasure here and on Facebook and even more so on my upcoming weekly update video. If he hadn't cancelled my pledge I wouldn't be shitting on him at all right now, so he brought this upon himself.
Really..? What does "shitting on him" accomplish for you (or anyone)? Nothing Jackson has done justifies any amount of your self-fueled hatred of him and his campaigns. Be a man, accept the fact that you've alienated him and some of his campaigns, and move on. For the love of God just move on.

The problem with people like you and the modern world is that you'd rather 'rock the boat' or receive attention for shock-value content rather than provide dialogue about something (or anything) useful. Is it true? Is it kind? Is it necessary?

I can't, and won't, stand this garbage here. UC is a great place for great people to get together and this nonsense doesn't belong. If Jackson doesn't want to be around this great community then he's all the lesser for it. He's the one missing out.
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Re: FEDERAL 52 "part two"? AND DIE CUT EDITION

Unread post by sms69x »

guru wrote: He won' t be here anymore. Had a chat on Insta with him around 3 weeks back and this was his reply....I think most of the collectors who started through Kickstarter owe it to him through his Fed 52 original edition deck and now this is what happens.
"There will.always be negativity on UC and there is no reason for me to spend anytime there as it serves no purpose. The best way for people to speak is with their wallets and not their keyboards.".
Well I really hope that Mr. "I don't like to ear that I'm not the best" listen to the wallets of those that still support him, they are fewer and fewer each time... Maybe its time for him to do something different. I would really like to see him being honest and true to his word when it comes to what's promised. Another thing is to really envolve backers in the process - not envolve them just to pay - but as he did on Federal52 part I and II. In the end his excuse to still be using KS is because e loves how backers get envolved in the process!! This one always makes laught hard...
A bit more communication would also be a good thing, he's one of the worst KS creators out there in terms of campaign management. Not to mention the deliberate hidding of features not included and other issues/printing errors. With all of these things still amuses me how people still support him. At least for this Federal52 part 2 thing, I'm sure people aren't supporting him for the artwork, and not because he is the best KS creator out there, nor this deck was cheap enough that "I would buy it just because it is cheap"....
Well, we, as human beings, are really strange creatures...
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Re: FEDERAL 52 "part two"? AND DIE CUT EDITION

Unread post by theCapraAegagrus »

sms69x wrote:
guru wrote: He won' t be here anymore. Had a chat on Insta with him around 3 weeks back and this was his reply....I think most of the collectors who started through Kickstarter owe it to him through his Fed 52 original edition deck and now this is what happens.
"There will.always be negativity on UC and there is no reason for me to spend anytime there as it serves no purpose. The best way for people to speak is with their wallets and not their keyboards.".
Well I really hope that Mr. "I don't like to ear that I'm not the best" listen to the wallets of those that still support him, they are fewer and fewer each time... Maybe its time for him to do something different. I would really like to see him being honest and true to his word when it comes to what's promised. Another thing is to really envolve backers in the process - not envolve them just to pay - but as he did on Federal52 part I and II. In the end his excuse to still be using KS is because e loves how backers get envolved in the process!! This one always makes laught hard...
A bit more communication would also be a good thing, he's one of the worst KS creators out there in terms of campaign management. Not to mention the deliberate hidding of features not included and other issues/printing errors. With all of these things still amuses me how people still support him. At least for this Federal52 part 2 thing, I'm sure people aren't supporting him for the artwork, and not because he is the best KS creator out there, nor this deck was cheap enough that "I would buy it just because it is cheap"....
Well, we, as human beings, are really strange creatures...
I honestly think that the biggest problem with JR, is that he became so big so fast, and his following has drawn so much criticism because of that crowd size. Lotrek, Alex Chin, etc are still here because their critics are few and far between. I mean, hell, Lotrek has had some of the longest fulfillment calendars I've ever experienced. He has a smaller crowd, though, because he only produces 100-300 decks for a lot of his limited offerings. If he had more detractors he may certainly not be as active here as he is.

This isn't to excuse Mr. Robinson, because he has certainly made mistakes (big IMO) along the way, but again I can understand his reasoning. And as I also said; he's missing out by not being here. I wish him luck in the rest of his career and thank him for all of the great artwork he's provided me, my family, and my friends with.
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Re: FEDERAL 52 "part two"? AND DIE CUT EDITION

Unread post by jerichoholic »

Ok maybe "shitting" wasn't the right word. Most of my criticism of Jackson has been regarding his handling of things during various projects especially Legal Tender. Never had any criticisms of his work. And my point was that I didn't have any issues with Federal 52 part 2 until he created the issue himself.
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Re: FEDERAL 52 "part two"? AND DIE CUT EDITION

Unread post by Lotrek »

TwoPieceFeed wrote: Lotrek, Alex Chin, etc are still here because their critics are few and far between. I mean, hell, Lotrek has had some of the longest fulfillment calendars I've ever experienced. He has a smaller crowd, though, because he only produces 100-300 decks for a lot of his limited offerings. If he had more detractors he may certainly not be as active here as he is.
As far as I am concerned, I think that the criticism I get is fewer because of the way I react to it, not because of the smaller crowd. I take for granted that this criticism is constructive as it comes from people who love and support my work so I'm seeing it as a means for improvement.
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Re: FEDERAL 52 "part two"? AND DIE CUT EDITION

Unread post by snsdmonkey »

Slightly off-topic but has anyone had any success getting in contact with Jackson in recent months? I was dealing with 2 water-damaged wooden cases from the Arrows campaign with his previous team member who has now left. She told me to now get in contact with Jackson about the issue but I haven't gotten a reply from him in 2 emails.

Any help would be appreciated.

Cheers.
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Re: FEDERAL 52 "part two"? AND DIE CUT EDITION

Unread post by rousselle »

snsdmonkey wrote:Slightly off-topic but has anyone had any success getting in contact with Jackson in recent months? I was dealing with 2 water-damaged wooden cases from the Arrows campaign with his previous team member who has now left. She told me to now get in contact with Jackson about the issue but I haven't gotten a reply from him in 2 emails.

Any help would be appreciated.

Cheers.
Please keep us posted on how this goes for you. Whether (and how) you get the problem resolved is an increasingly important data point.

I seem to be recall (and I may be misremembering) that in the past, JR occasionally took care of issues like this without responding directly to the customer, so that everything was ultimately fixed but until the fix transpired, the customer was in the dark. (That said, I only ever had a couple of minor issues with Kings Wild projects over the years, and they were always addressed quickly, courteously, and with good will.)

I hope that Jackson is working behind the scenes to resolve your issues, but either way, I'd like to know -- and I'm sure others here would benefit from knowing, as well.
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Re: FEDERAL 52 "part two"? AND DIE CUT EDITION

Unread post by alric »

snsdmonkey wrote:Slightly off-topic but has anyone had any success getting in contact with Jackson in recent months? I was dealing with 2 water-damaged wooden cases from the Arrows campaign with his previous team member who has now left. She told me to now get in contact with Jackson about the issue but I haven't gotten a reply from him in 2 emails.

Any help would be appreciated.

Cheers.
Don't bother trying to contact him through Kickstarter. Jack$on's only active there when he's running a live project and trying to get our money, but once a project is over and fulfilled, he's not back there unless he's cross-promoting another upcoming project. He's so good at answering our questions during an ongoing campaign, but nowhere to be found afterwards for any post-project customer service.

Your best bet is to contact him through his website, Kingswildproject.com, I've seen some people have success getting a hold of Jack$on that way. The only other suggestion is maybe to contact him on his YouTube channel. Presumably he's making money off of YouTube, so that means he'll probably be there.
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Re: FEDERAL 52 "part two"? AND DIE CUT EDITION

Unread post by chach »

You can't also try contacting him via DM on instagram. He seems to post there frequently.
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Re: FEDERAL 52 "part two"? AND DIE CUT EDITION

Unread post by Cardians »

That right there is the problem, you shouldn't have to chase JR around, he should be MAN enough to deal with all issues himself and not pond off his responsibilities to someone else so they can calm the storm.

If your looking for a refund, get it from your credit card company. Explain the situation as such and request the refund. That's why we (as consumers) pay for Credit Insurance for these types of issues. They'll personally go after JR once KS directs them to the Creator/Owner of the project.

I've had to do it on more than one occasion without a problem.
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Re: FEDERAL 52 "part two"? AND DIE CUT EDITION

Unread post by RichK »

Cardians wrote:That right there is the problem, you shouldn't have to chase JR around, he should be MAN enough to deal with all issues himself and not pond off his responsibilities to someone else so they can calm the storm.

If your looking for a refund, get it from your credit card company. Explain the situation as such and request the refund. That's why we (as consumers) pay for Credit Insurance for these types of issues. They'll personally go after JR once KS directs them to the Creator/Owner of the project.

I've had to do it on more than one occasion without a problem.
You usually have 30 days to dispute a charge. If its past that you're usually out of luck.
Move on, nothing to see here.
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Re: FEDERAL 52 "part two"? AND DIE CUT EDITION

Unread post by Cardians »

Rich, it's actually 90 days but given the overall process of printing playing cards, shipping and fulfillment and let's not forget KS platform when it comes to surveys, once you explain the situation and the process to your credit card company most will charge back that item.

Just because it takes 6,7,8+ months for a pledge to deliver, doesn't mean you don't as a consumer have the right to request a full refund and if not, escalate it further up the chain. The last thing ANY major credit card holder wants is for you to NOT to continue to use their card/business.

I've had to explain a few times the overall process of when pledges are collected to when we fill out our ship to, to when the products actually is supposed to ship. If you don't receive an item, your entitled to the payment back. No if, ands or but about it!!

Hope that clears things up with people that don't receive their goods or recieve something that wasn't promissed. Legal tender is and was a prime example. Just cause JR doesn't give you your money back doesn't mean you can't get it.
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Re: FEDERAL 52 "part two"? AND DIE CUT EDITION

Unread post by theCapraAegagrus »

Cardians wrote:Rich, it's actually 90 days but given the overall process of printing playing cards, shipping and fulfillment and let's not forget KS platform when it comes to surveys, once you explain the situation and the process to your credit card company most will charge back that item.

Just because it takes 6,7,8+ months for a pledge to deliver, doesn't mean you don't as a consumer have the right to request a full refund and if not, escalate it further up the chain. The last thing ANY major credit card holder wants is for you to NOT to continue to use their card/business.

I've had to explain a few times the overall process of when pledges are collected to when we fill out our ship to, to when the products actually is supposed to ship. If you don't receive an item, your entitled to the payment back. No if, ands or but about it!!

Hope that clears things up with people that don't receive their goods or recieve something that wasn't promissed. Legal tender is and was a prime example. Just cause JR doesn't give you your money back doesn't mean you can't get it.
Not to derail the thread, but it depends on the bank, too. American Express and Discover have willingly refunded purchases I've made up to 24 months. I'm not sure if the same can be said of cards that banks issue under their network though (AmEx or Discover-branded cards provided by BofA, Wells Fargo, etc). Visa Signature and World Elite Mastercard, both regardless of who the card issuer is, are almost as accommodating.
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Justin O.
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Re: FEDERAL 52 "part two"? AND DIE CUT EDITION

Unread post by Justin O. »

Jackson had offhandedly mention something about another Black Reserve, did that just disappear as innocuously as it had come up?
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Re: FEDERAL 52 "part two"? AND DIE CUT EDITION

Unread post by RichK »

On his Fed 52 2nd Ed. he tossed out the idea of a letterpress tuck with green, not red, all seeing eye and new courts. Minimal responses wanted it. Bet it won't be cheap since he didn't even sell all his Intaglio letterpress decks.
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alric
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Re: FEDERAL 52 "part two"? AND DIE CUT EDITION

Unread post by alric »

This campaign raised less than $32K? That has to sting for Jack$on. For reference, his Federal 52 Part 2 campaign raised $44K on the first day alone (on the way to $188K). This is before he started pissing off supporters. I would've guessed if there was any campaign that would make a ton of cash for Jack$on, it would've been this Federal 52 2nd Edition (trying to ride on the coattails of his most successful campaigns). This proves how much support he's lost since his early days. Listen, Jack$on, at the rate your campaigns are shrinking, maybe you need to #practicemore. :roll:
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RichK
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Re: FEDERAL 52 "part two"? AND DIE CUT EDITION

Unread post by RichK »

Another Jackson "it didn't work like I wanted". Instead of the Letterpress deck being signed and numbered you get a card.

Image
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Re: FEDERAL 52 "part two"? AND DIE CUT EDITION

Unread post by Bradius »

*sigh* I am still waiting on my decks....and cards.
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Re: FEDERAL 52 "part two"? AND DIE CUT EDITION

Unread post by sinjin7 »

RichK wrote:Another Jackson "it didn't work like I wanted". Instead of the Letterpress deck being signed and numbered you get a card.
But you can always return everything for a refund. . . :roll:
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