sinjin7 wrote:That's pretty bad. If that deck was intended to be kept sealed for your collection, then you should definitely ask for a replacement (and E will do it, their customer service is pretty good). If that deck was intended to be a user deck, then I don't think its a valuable enough deck to go through the trouble, unless the cards inside are also dinged up.
This is the response I got from them. WTF? Aren't we buying the whole deck, cards inside + TUCK?
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Hello!
We create decks for magicians and workers. For private orders we are not able to guarantee collector's condition. Our main concern is that the cards are in appropriate condition to use for performance.
I can replace this deck, this time. Future orders will probably not be eligible for replacement in these cases.
I will need you to destroy that deck - please cut the deck and box in half and send me a picture of that done to
ct@ellusionist.com and include your current shipping address.
Thanks!
-Christopher Thisse
Ellusionist Customer Support
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